What is com.android.imsserviceentitlement? Full Guide

Every smartphone user is familiar with the world of mobile apps. These applications have become an integral part of our daily lives, providing us with countless features and services. However, behind the seamless experience of using these apps lies a complex network of code and processes that ensure our safety and security. One such critical component is the com.android.imsserviceentitlement. In this guide, we will explore what com android IMS service entitlement is, how it works, and how to fix issues related to it.

Table of Contents:

What is com.android.imsserviceentitlement?

Com android imsserviceentitlement is an app that enables service providers to inform mobile devices about the status of IP Multimedia Subsystem (IMS) network services. It provides a secure communication channel between the device and the carrier entitlement server, as defined by the GSMA TS.43 specification.

To understand how this app works, let’s first break down its name. “Com” stands for “communication,” while “android” refers to the operating system. “Imsserviceentitlement” is an abbreviation for IP Multimedia Subsystem Service Entitlement, which is a protocol used to manage multimedia sessions over the internet.

com.android.imsserviceentitlement app

The primary purpose of the app is to provide constant updates on the IMS network service status to mobile devices. This means that it allows carriers to inform users whether their IMS services are active or inactive or if there are any disruptions in service due to maintenance or other reasons.

One of the biggest advantages of Imsserviceentitlement is its ability to query the carrier entitlement server using EAP-AKA authentication without requiring users to input credentials manually. EAP-AKA (Extensible Authentication Protocol-Authentication and Key Agreement) is a secure authentication method used in telecom networks, providing mutual authentication between clients and servers.

Furthermore, com ims service entitlement follows strict guidelines set by GSMA TS.43 specification for IMS entitlement status checks. This standardization ensures consistency across different carriers and promotes interoperability among various devices supporting IMS services.

Is com.android.imsserviceentitlement safe or spyware?

Now that we understand what the app means, let’s address the concern: The short answer is yes, it is safe. This app is developed and maintained by Google itself as part of its Android operating system. It has been through extensive testing and quality control measures to ensure its safety and reliability.

Some users might mistake this app for spyware due to its constant presence in Google Activity and the background processes of their device. However, this is because com.android.imsserviceentitlement needs to run continuously to function correctly. Rest assured that this app does not collect or transmit any personal information from your phone.

Can I remove imsserviceentitlement from my phone?

The short answer is no; you cannot remove com.android.imsserviceentitlement. This is because it is a system app like com.sec.unifiedwfc that comes pre-installed on Android devices. Removing or disabling this app can lead to potential risks and vulnerabilities. 

As we mentioned, com imsserviceentitlement is a system app that manages the entitlement information for IMS. These services include voice-over LTE (VoLTE), video calling, and other advanced communication features.

Removing this app could disrupt the functionality of these services on your phone. In addition, it is a vital part of the Android operating system. If you are experiencing any issues with this app, our next paragraph will provide you with some solutions to resolve them.

How to fix com android imsserviceentitlement has stopped error?

As with any technology, there may be common errors that users encounter when using Android apps. These errors can range from minor inconveniences to more serious security concerns. Below, we will discuss how to fix com android imsserviceentitlement has stopped error message.

Solution 1: Clearing cache and data for the app

Clearing cache of the app helps fix the error message and reduce the chances of malicious files or scripts being stored on your phone. Additionally, clearing data ensures that your personal information is not at risk in case of a security breach.

It is important to note that this method will remove any custom settings or preferences you may have set within the app. This may include saved login credentials, so you will need to re-enter them the next time you use the app.

The process is simple:

  1. Open the Settings app.
  2. Navigate to System Apps.
  3. Tap on com.android.imsserviceentitlement.
  4. Locate Clear Cache and Clear Data. Tap on both buttons one by one to clear the cached files and personal data associated with this app.
  5. Restart your smartphone.
Clear com.android.imsserviceentitlement data and cache

Solution 2: Updating the device’s software

Updating your phone software is the second method to fix com android imsserviceentitlement has stopped error. Regular updates not only improve the performance of the Android system. But also fix any vulnerabilities that may exist in the previous versions.

To update your Android to the latest version:

  1. Go to Settings.
  2. Locate System.
  3. Click on Advanced.
  4. Tap on System Update. If there is an update available, follow the prompts to download and install it.
Check for updates - 2054

After that, restart your smartphone and check if the error message still appears.

Solution 3: Checking for viruses or malware

Viruses and malware can cause a range of problems, from slowing down your device’s performance to stealing personal information and even financial data. That’s why it is essential to regularly check for any signs of these malicious programs.

The first step in checking for viruses is ensuring that you have reliable antivirus software. These programs are designed to scan your device for any suspicious activity or files that may indicate the presence of a virus or malware. It is recommended to choose an antivirus app such as AVG and AVAST and update it regularly.

Another way to detect viruses or malware is by monitoring its performance. If you notice sudden changes in speed, frequent app crashes, battery drain, or unusual pop-up ads, these could be signs of malicious software at work. Additionally, keep an eye out for any new apps that appear on your phone without your knowledge, as this could also be a sign of a virus.

Solution 4: Factory reset

Factory reset is a valuable feature that is built into most Android phones. It allows users to erase all data and settings and restore the phone to its original factory state. This can be a helpful tool in various situations, such as when selling or giving away the device or troubleshooting software issues, including com.android.imsserviceentitlement has stopped and cqatest error message.

Here’s how to start the process:

  1. Open the Settings app.
  2. Scroll down and tap on About Phone.
  3. Look for the option labeled Backup & reset and click on it.
  4. Select the option for Factory reset.
  5. Tap on Erase all data.

If com.android.imsserviceentitlement has stopped error still occurs after all the steps above. A factory reset may help resolve the issue. However, if the problem persists after the reset, it may be caused by a software issue that requires further troubleshooting or help from a technician.


Com.android.imsserviceentitlement may seem like another system component on our Android devices. But its importance cannot be underestimated when it comes to protecting our personal information. By understanding its function and being aware of potential issues, along with taking necessary precautions and following troubleshooting steps when needed. We can ensure the safety and security of our data while enjoying seamless IMS services on our devices.

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